Q: How can my team get a free team fee? 
A: Your team can get a free team fee for Generation Handball 2026 by registering during week 31. The free team fee only applies to accommodated teams. 

Q: My key fob isn’t working 
A: You need to call the (vagttelefon); they will help you get in contact with the person in charge of your accommodation. 

Q: Can everyone use the fitness center? 
A: Yes, everyone can use the fitness center. It costs 100 DKK per person, and you need to go to the info desk to get access. 

Q: Where is the fitness center located? 
A: The fitness center is located at Fitnessmentor, St. Sct. Peder Stræde 18, 8800 Viborg. 

Q: How much does it cost to go to Djurs Sommerland? 
A: It costs 290 DKK or 40 EUR per person to go to Djurs Sommerland. 

Q: When is it possible to go to Djurs Sommerland? 
A: It is possible to go from July 27th to August 3th, 2025, with two daily buses at 08:45 and 11:30, returning to Viborg at 15:30 and 18:30, and free bus transportation is available if you book by 18:00 the day before at the info desk. More information can be found at https://app.generation-handball.com/programme/activities/djurs-sommerland/  

Q: How do I get access to the Food Hall? 
A: Each person must show their QR code, either on their phone or a physical printout, at the entrance. 

Q: How many times can I use the QR code? 
A: Each person receives a number of meal tickets based on their stay, and the QR code should not be shared as it is limited to the number of meals assigned, for example, 15 meals for a Monday to Friday stay. 

Q: Can I buy more meal tickets if needed? 
A: Yes, you can buy additional meal tickets physically at the info desk. 

Q: What do I do if I lose my QR code? 
A: First check your email for the QR code, contact your assigned contact person if needed, or visit the info desk for assistance. 

Q: How much does it cost to buy an extra meal ticket? 
A: It costs 80 DKK per meal, and you can buy tickets for breakfast, lunch, or dinner. 

Q: Can my team use the training hall? 
A: Yes, your team can use the training hall by contacting the info desk to check availability, and it costs 150 DKK per hour. 

Q: Is it possible to wash my clothes during my stay? 
A: Yes, you can get access to laundry facilities by inquiring at the info desk, and it costs 150 DKK for the whole week. 

Q: How do I get in touch with the first aid responders? 
A: You can call the first aid responders at +45-20320716. 

Q: Where can I go if I have lost my phone or any other belongings? 
A: You should go to the info desk, which handles all lost items. 

Q: How do I contact the on-call doctor? 
A: You can call an on-call doctor at +45-70113131 between 16:00 and 08:00. 

Q: If I get injured, how do I get help? 
A: The Red Cross is present at Generation Handball and will ensure you receive the appropriate assistance. 

Q: There is an error in reporting our match? 
A: If there’s an error in reporting your match, please contact the info desk and they will correct it as soon as possible. 

Q: What prizes are there in the A finals? 
A: In the A finals, 1st place wins hoodies and 2nd place wins training jerseys. 

Q: What prizes are there in the B finals? 
A: In the B finals, 1st place wins t-shirts and 2nd place wins drinking bottle. 

Q: I have found some lost items. What should I do with them? 
A: Please bring any lost items you find to the info desk, where we store them. 

Q: Where can I find more information about the event? 
A: You can find more information on our website at https://generation-handball.com or through our festival app website $at https://app.generation-handball.com

Q: When does our team play the next game? 
A: You can see your next game time in the festival app under the “matches” section. 

Q: Who are our opponents? 
A: You can see your team’s opponents in the festival app under the “matches” section.